Have you ever called 911? Was it really an emergency? Here are some guidelines for when you should and shouldn't dial 911.

The Evansville City/Vanderburgh County Joint Department of Central Dispatch is the Primary PSAP (Public Safety Answering Point) for all of Evansville and Vanderburgh County. They take 911 calls from regular telephone (wire line) customers and from cellular phone users in the area. They would like to remind you of the proper usage of the 911 system.

Reasons for Dialing 911:

  • When a crime is in progress
  • When you or someone else is in danger
  • When you need an ambulance
  • When you need a fire truck
  • When you are in an accident

Do not call 911:

  • When there is a power outage
  • If you want to find out if someone has been arrested or if they are in jail
  • When you want to know what time it is
  • For general information or a phone number
  • When you are curious why there is a police officer or ambulance at your neighbor's house or in your neighborhood

There is more really important information about this topic, including:

  • What happens when you call 911
  • Tips for calling 911
  • Talking to your kids about calling 911
  • Calling 911 from a wireless phone
  • How to be prepared for the call