Contact Us

If You Receive this Email from “Chase Bank,” It’s Fraud – Here’s What to Do

JP Morgan
JP Morgan

Today, I received the below email. It was from the email address: and the “click here” link below was hyperlinked to a non Chase website. As a Chase customer, I could have been easily fooled into clicking the link and giving info but it was all too fishy. So, I called Chase to see what was going on.

Dear Chase OnlineSM Customer:

We detected unusual activity on your profile on 6/22/2017. For your protection, you must authenticate this activity before you can continue using certain features in your profile.

Please Click Here to review and confirm your information, upon verification, we will restore full access to your profile.

Please don’t reply directly to this automatically-generated e-mail message.


Online Banking Team
Your personal information is protected by advanced online technology. For more detailed information, view our Online Privacy Policy. To request in writing: Chase Privacy Operations, P.O. Box 659752, San Antonio, TX 78265-9752

I spoke to a customer representative and he explained that this is a “scare tactic” hackers use to gain access to your personal information. DO NOT CLICK THE LINK!! He could not tell me how the fraudsters knew that this email was connected to a Chase account. Mystery remains!

He also told me that if I get an email like this to forward it to and Chase will NEVER send an email that contains a link. They also discourage you from saving their website in your bookmarks or saving your username and password on their log in site.

Now, if you are reading this and thought, “CRAP, I clicked it,” it’s okay… If you responded to this or any other “phishing” email, call Chase immediately at 1-800-935-9935. You can also visit to find the best phone number based on your accounts.

In the future, you should continue to look out for any email that:

– Asks you to confirm, verify or give out account numbers, Social Security numbers or other personal information.

– Threatens to close your account if you don’t send personal information immediately.

– Says there are unauthorized charges on your account and asks you to enter or confirm your account information.

These emails are designed to look like Chase sent them, so be careful and report any that you receive. They work relentlessly to shut down sites that generate fraudulent email.

For more information and advice, visit


Best of My1053WJLT

Recommended For You

Best of the Web

Leave a Comment

It appears that you already have an account created within our VIP network of sites on . To keep your personal information safe, we need to verify that it's really you. To activate your account, please confirm your password. When you have confirmed your password, you will be able to log in through Facebook on both sites.

Forgot your password?

*Please note that your prizes and activities will not be shared between programs within our VIP network.

It appears that you already have an account on this site associated with . To connect your existing account just click on the account activation button below. You will maintain your existing VIP profile. After you do this, you will be able to always log in to using your original account information.

*Please note that your prizes and activities will not be shared between programs within our VIP network.

Please fill out the information below to help us provide you a better experience.

(Forgot your password?)

Not a member? Sign up here

Sign up for My WJLT 105.3 quickly by connecting your Facebook account. It's just as secure and no password to remember!

Sign up to have exclusive My 1053 WJLT contests, events, coupons, presales, and much more delivered to you for FREE.